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5 Essential Tips on How to Be a Great Manager

Here are five key tips that will help you become an effective and successful manager.

Being a good manager is about more than just being proficient in your field — in fact, it's a distinct skill that requires its own cultivation. As Michael E. Gerber says in his classic business book, The E-Myth, not all good bakers should become bakery owners. Over the course of my entrepreneurial career, I've found this advice to ring true again and again, and it continues to motivate me to improve my own management skills.

In this article, I want to share five essential tips that will help you become an effective and successful manager. I apply these tips every day in my role as founder of cat brand tuft + paw, and it's led us to incredible results.

1. Embrace radical honesty — high empathy + high directness

The foundation of effective management lies in radical honesty — a perfect balance between high empathy and high directness. This means being forthright and transparent in your communication while empathizing with your team members' feelings and perspectives. Avoiding difficult conversations can create more significant problems in the long run, undermining trust and respect — and frankly, wasting everyone's time.

Incorporating radical honesty into your management style can be challenging, especially if you're a naturally reserved person, but I promise the payoff is worth the effort. I recommend periodically checking the radical honesty graph from Kim Scott's book, Radical Candor, which serves as a reminder of the balance you're aiming for. Strive to address issues directly and promptly, keeping in mind that honesty is the highest form of integrity. By cultivating this open and transparent environment, you will foster a culture of trust and respect within your team.

2. Build trust and rapport through face-to-face interaction

While radical honesty is essential in the workplace, it's also important to build personal trust and rapport with your team. Make time for unstructured get-togethers with your team members, providing an opportunity for genuine connection beyond work-related discussions.

Listen actively to the conversation and participate. We're all humans with our own desires, concerns and experiences, and connecting on that personal level is the best way to show that you care. Over time, this approach fosters a sense of belonging and strengthens the team's commitment to achieving shared goals. Building strong relationships with your team will not only enhance team morale but also enable you to better understand everyone's unique strengths and weaknesses.

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