Tokunbo Oladokun is an Assistant Professor and doctoral researcher focused on student learning outcomes in higher education in Canada. She brings 18 years of professional experience in retail banking, branch management, and IT Business Analysis, with a strong focus on business transformation and organizational effectiveness. Tokunbo holds an MBA from Bangor University, UK, and is a Certified Business Analyst Professional (CBAP) and Certified Scrum Master. In addition to her academic work, she serves as the Director of Virtual Professional Development Initiatives with the Project Management Institute, Canadian West Coast Chapter, and actively contributes to mentoring and community engagement initiatives.