Project Managers as “Soft Skill Stewards”: A Foundation for Enhancing Workplace Culture

Date: Wed, Feb 21, 2018
Time: 5:00 - 6:00 PM - Dinner
                     5:45 - 7:00 PM - Keynote

                    7:15  Annual General Meeting
Venue: Four Seasons Hotel, Vancouver, 791 West Georgia St.

Cost: $45 Members (must login to receive member discount)
  $60 Non-Members
  $70 Late Registration 


CWCC icon dinner menu 4line

Salad: Baby Kale, Shallot,Shaved Radish, Pickled Carrots, Charred Ginger Vinaigrette
Main: Citrus Glazed Steelhead Salmon, tomato and Harissa Spiced Israeli Cous Cous, Cumin Glazed Carrots

Dessert: Vanilla Hazelnut Tart, Hazelnut Cake, Vanilla Crème, White chocolate Vanilla Ganache


2 PDUs available - 1 leadership and 1 business management PDUs


About this session

65% of workplace performance problems result from preventable strained communication between colleagues, clients or stakeholders. Understandably, focusing on enhancing workplace culture is often emphasized, especially when grappling with pressing needs such as organizational change. Unfortunately, soft skill investment, which is a foundational facilitative mechanism toward supporting workplace relationships during times of change, is often overlooked. Project Managers can learn to enhance workplace interactions through revisiting the soft skills needed to actively listen to the needs of clients and colleagues while simultaneously learning to communicate with ease and clarity. When miscommunication does arise, simple yet effective steps are available to us to constructively revisit our interactions. In fact, when we treat such experiences as opportunities to refine working relationships, win-win outcomes naturally ensue. This interactive session is designed for participants to explore, reflect and reposition professional interactions so that they are no longer obstacles, but rather valuable and productive mutually beneficial meeting points to enhance workplace culture, effectively grapple with and thrive during times of change.


1) Identify interpersonal blindspots that often contribute to rather than alleviating workplace tensions

2) Learn to revisit communication challenges as opportunities to refine colleague/client relationships

3) Communicate with ease and clarity resulting in win-win situations



Dr. Rob Hershorn



Dr. Rob Hershorn, PhD, is workplace culture facilitator and coach providing authentic leadership and teambuilding skills to organizations and individuals alike. He transforms interpersonal dynamics from conflict to resolution through soft skill and awareness techniques. This work includes active listening, difficult conversations and appreciative inquiry. Private and public organizations have commended him for considerably improving their working relationships.

He also specializes in diversity and inclusion, providing advanced communication practices designed to help participants to assist one another to work through their cultural misunderstandings and inequitable relationships. He is a regular speaker at a number of professional conferences attended by project managers, business analysts and top executives and has facilitated successful public consultations. Rob has written numerous articles and been interviewed extensively on the benefits of self-awareness to enhance workplace culture. He was a Post-Doctoral Fellow in conflict resolution at the Truman Institute, has extensive training in non-violent communication and has taught communication and conflict resolution for the last fifteen years at universities in Canada and overseas. 


Event Properties

Event Date 02-21-2018 5:00 pm
Event End Date 02-21-2018 8:00 pm
Registration Start Date 01-23-2018 2:00 pm
Cut off date 02-21-2018 11:00 pm
Individual Price $60.00
Late Fee $10.00(From 02-20-2018)
$60.00 3

4 Day PMP Boot Camp