KEYNOTE

Effectively Dealing with Workplace Disrespect

Disrespect happens. No matter how we reinforce expectations for workplace respect, every workplace encounters those who become workplace nightmares. If ignored or handled badly, bad behavior can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched. This makes disrespect management critical – it takes skill to effectively avoid arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put - disrespect requires intervention and direct conversations. The keynote provides leaders with tools for approaching and resolving disrespect issues before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation. The keynote helps leaders use direct conversations to take the initiative to confront the problem. Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships.

Paul Pelletier is a corporate/technology lawyer, project manager, international professional speaker, author and business executive with over 25 years of experience in senior roles in government and industry. A pioneer in the legal PM world, Paul was the first lawyer with a PM certificate in the federal Department of Justice. Paul has managed legal projects ranging from transformational information management projects to implementing a legal risk management program. He is also an advocate, consultant and trainer in workplace bullying management, workplace respect and leadership. He is a regular presenter at global conferences and events. He also teaches sections of the PMP/CAPM prep course.
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