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Understanding the Cost of Change

When I first started managing projects, changes were something that my colleagues and I used to try and avoid at all cost. They messed up plans, took people away from their assigned tasks, and often required rework or created wasted effort.

At the same time, we all knew that stakeholders would have ridiculous questions that they would want to be answered about proposed changes that would either require massive amounts of analysis or complete guesswork—and often both. If we could avoid considering a change request, we would—every time.

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